GoComet
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SolutionsVisibility and Customer ExperiencePlanning and Order ManagementConnected OperationsCommercial and Margin Control
How GoComet FitsEmbedded CapabilitiesCustomer StoriesResourcesTalk to the LSP Team

Freight intelligence and orchestration for logistics service providers.

GoComet connects customer requirements, purchase and shipment orders, shipment activity, exceptions, communication and charges across the systems you already use.

Map Your First Use CaseSee How GoComet Fits

Start with customer visibility, planning and order management, connected operations or account economics. Expand after value is proven.

0+Enterprises
0+Countries
0M+Shipments managed
The work behind every customer account

Your systems track shipments.Your team holds the service together.

Every customer brings different milestones, partners and service commitments.

So teams still depend on portals, spreadsheets, email and follow-up to keep the account moving.

Teams rebuild the picture

Operators collect updates across systems before they can respond.

Every account adds more work

Customer-specific rules and reports create work outside the core system.

Service gets harder to scale

Late updates, repeated follow-up and rework increase the cost to serve.

More customer business should not mean more manual coordination.
Today
Shipment event recorded
Team checks multiple systems
Context gathered through email
Customer update prepared manually
Customer informed after follow-up
Fragmented workCoordinated response
With GoComet
Customer context connected
Change understood
Owner and next action identified
Customer update prepared
Outcome recorded
Add what your operation needs next

Keep your core systems.Connect the work around them.

GoComet connects customer context, operational work, communication and charges — so the right information stays connected as work moves across your operation.

Connect customer context

Bring customer rules, commitments and reporting into the freight workflow.

Connect operational work

Link orders, shipments, documents, exceptions and partner updates across teams and systems.

Improve customer response

Give teams the context they need to act faster and communicate accurately.

Connect the financial outcome

Keep charges, evidence and disputes tied to the work that created them.

Role in the stack
Improve
Operating capacityCustomer responseService consistencyAccount margin
Customer contextFreight visibilityWorkflow supportCommunicationCommercial intelligenceFinancial controls
Keep
TMSForwarding platformERPCustoms systemsRegional applications

GoComet sits across your existing systems and connects the work around them — so your teams, partners and customers stay aligned from start to finish.

See how it fits your operation
Start with the outcome you need now

Start where the pressure is highest.

Different logistics providers face different pressures. Choose the starting point that improves customer service, operational control or margin first.

01. Visibility and Customer Experience

Give customers answers before they have to ask.

Connect shipment events, arrival intelligence, exceptions and communication so customer-facing teams can respond earlier and reduce repetitive follow-up.

Capabilities
Shipment visibilityPredictive ETAPort and schedule intelligenceNotificationsCustomer portalCustomer reporting
Best for
Customer serviceOperationsCommercial and account teams
Shipment change detectedExpected arrival moved
Customer impact understoodDelivery commitment at risk
Update preparedCustomer response ready
Improve Customer Service

02. Planning and Order Management

Know what still needs to ship before a commitment is at risk.

Connect purchase orders and shipment orders with container and line-item execution. See what was ordered, what has been planned, what has shipped and what remains open across suppliers, bookings and containers.

Capabilities
Purchase-order managementShipment-order managementContainer-level trackingLine-item trackingOrdered, planned, shipped and open quantitiesSupplier readinessConsolidation planningBooking coordination
Best for
Planning teamsOrigin operations4PL and lead logistics teamsCustomer operations
Purchase order12 order lines
Shipment order8 lines planned
Container2 shipment orders allocated
Line-item status4 lines still to ship
OrderedShippedOpen
Explore Order Management

03. Connected Operations

Manage changes earlier with less manual coordination.

Connect shipment milestones, documents, partners and exceptions across the teams responsible for delivering the service. Give operations teams the context they need to identify issues, assign the next action and coordinate the response.

Capabilities
Shipment workflow managementPartner collaborationMilestone monitoringException managementOperational alertsDisruption responseCarrier performance
Best for
OperationsControl-tower teamsService leadersRegional teams
Shipment movingMilestones monitored
Exception detectedDocument missing
Owner identifiedPartner follow-up assigned
Response coordinatedCustomer service updated
Connect Operations

04. Commercial and Margin Control

Win business faster. Protect account margin.

Connect rates, quotations and procurement with the operational and financial activity that follows. Help commercial teams respond faster while giving operations and finance better control over charges, evidence, invoices and leakage.

Capabilities
Contract and spot ratesQuotationsFreight procurementRate benchmarkingTender workflowsInvoice validationFreight auditCost allocation and leakage recovery
Best for
Commercial teamsPricing and procurementFinanceAccount leadership
Customer quotation
Rate awarded
Shipment executed
Invoice validated
Charge variance detectedEvidence ready for review
Improve Account Economics
Extend your digital experience

Add digital capabilities without rebuilding your platform

Use selected GoComet capabilities alongside your current platforms or within your customer-facing digital environment. Give customers a stronger digital experience while keeping the operational work behind it connected.

Explore Embedded Capabilities

APIs and integrations

Connect selected GoComet data and workflows with the LSP technology environment.

Embedded freight intelligence

Bring visibility, ETA or market intelligence into existing digital experiences.

Customer-facing workflows

Support customer interactions without separating them from the operational work behind them.

Branded experiences

Deliver approved capabilities through the LSP customer environment where supported.

Start focused. Expand with the account.

Start with one workflow.Expand after value is proven.

Begin with the customer, country or workflow where the operational problem and business value are easiest to define.

One workflow
One customer account
One region
More of the operation

Typical starting points

Customer updatesPurchase-order visibilityShipment-order coordinationOrigin planningShipment exceptionsCommercial responseInvoice control
Map Your First Use Case

From fragmented updates to one connected customer operation.

A global logistics provider used GoComet to connect purchase orders, shipment activity, exceptions and customer communication across its existing systems.

Planning, operations and customer-service teams could work from the same context instead of rebuilding updates through portals, spreadsheets and email.

What changed

0%less manual follow-up*Teams spent less time collecting information across systems before responding to customers.
0%faster customer updates*Shipment changes reached customer-facing teams earlier, with the relevant order and shipment context already attached.
0%of tracked order lines visible in one workflow*Teams could see what was ordered, planned, shipped and still open across purchase orders, shipment orders and containers.
GoComet has given our planning, operations and customer-service teams a more consistent way to work. We spend less time gathering updates and more time managing the customer response.
Senior Operations DirectorGlobal Logistics Provider
See How Connected Operations Work
Built to fit the freight environment you already run

Add control without replacing your core systems.

Work with the existing environment

Connect GoComet with the systems, portals and data sources already used across the operation.

Start where the business case is strongest

Begin with visibility, operational work, commercial response or financial control.

Adapt to customer-specific workflows

Support different milestones, service requirements, reports and escalation paths across accounts.

Expand as value is proven

Extend from one workflow into additional accounts, regions and operating teams.

Frequently asked questions

  • No. GoComet works across the systems and data sources already used in the selected workflow. The exact approach depends on your current environment, available data and starting use case.

  • GoComet connects purchase orders and shipment orders with supplier readiness, bookings, containers and line-item shipment status. Teams can see what was ordered, planned, shipped and remains open.

  • Purchase-order visibility shows what is expected to move. Shipment-order visibility shows how those quantities have been planned into shipments. Connecting both levels helps teams identify unallocated or open quantities earlier.

  • GoComet can connect order lines with shipment orders and container execution. Exact field, hierarchy and milestone coverage should be confirmed during solution discovery.

  • Start with the customer account, region or workflow where manual work and business impact are easiest to define. Common starting points include visibility, order management, origin coordination, shipment exceptions and invoice control.

  • Yes. GoComet can support customer-specific milestones, reports, workflows, rules and escalation paths. The precise configuration depends on the selected customer and operating process.

  • Yes. A focused starting scope makes it easier to measure operational change before expanding across more accounts, regions and workflows.

  • Selected integrations, APIs and embedded capabilities may be available. The exact experience, authentication and branding scope should be confirmed during discovery.

Bring us the workflow that takes too much work to run.

We will map the systems, teams, partners and steps involved. Then we will identify where GoComet can improve customer response, reduce manual coordination or protect account value first.

Map My First Use Case →Talk to the LSP Team