You did it — you finally dispatched your shipment! It’s smooth sailing from here, right? WRONG. On average, one intercontinental shipment includes hundreds of interactions and more than 20 players involved– freight-forwarders, port handlers, marine insurers, inland transportation and so forth. In this context, shippers frequently whinge about the difficulty in getting actual-time visibility of…
We all know this simple fact. No customer satisfaction means no retention. No retention means shrinking customer database & straight drop of profit. By 2020 customer experience will be the main differentiator factor predicted by Walker Consulting. Not the price nor the product itself. It will first and foremost be about the experience – and…
Manufacturers all over the world have been importing and exporting for ages. While international trade has existed throughout history, its economic, social, and political importance has been on the rise in recent centuries. This has brought along with it similar operational processes, issues and inefficiencies worldwide. In all the countries, the shipper needs to negotiate…
Chemical companies are big-time exporters of full container loads(FCLs), roughly ranging from 50 containers to as high as 350 containers per month managing 40-60 trade lanes in a month. An individual freight forwarder in today’s competitive world of shipping and rates can only be numero uno in 5, maybe 10 lanes. So such a company…
If you are in the manufacturing business and want to export your goods to other countries, this freight service article is for you. We will discuss the three modes of freight services used for shipping abroad and also throw some light on choosing the best mode of shipment based on your type of business or…
