Pacific International Lines (PIL)

Pacific International Lines (PIL), founded in 1967 by Chang Yun Chung, is a Singapore-based container shipping company with a strategic focus on emerging trade routes across Asia, Africa, and the Middle East. Headquartered in Singapore, PIL operates independently and is not part of any global shipping alliance, allowing for greater flexibility in service offerings and operational decision-making. The carrier owns a fleet of approximately 130 vessels, including container ships designed for full-load cargo, breakbulk, and project logistics.

PIL serves over 500 locations worldwide and maintains a strong presence in regions underserved by larger carriers. The company’s scheduled liner services prioritize port connectivity, efficient transshipment, and reliable frequency. Its customer base spans industries such as construction, agriculture, manufacturing, and consumer goods. Committed to modernization and sustainability, PIL continues to invest in environmentally compliant technologies and newer vessel classes that support multi-cargo handling capabilities. Its operations are supported by digital tools that enhance scheduling, visibility, and documentation efficiency.

About Pacific International Lines (PIL)

Pacific International Lines is one of Southeast Asia’s largest privately owned shipping companies, known for its agile service model and strategic coverage of fast-growing markets. The company provides both regional and intercontinental container shipping services with a strong focus on intra-Asia, Africa, and the Middle East trade corridors. Its extensive port access and network of over 500 global locations make it a key player in connecting emerging markets that are often underserved by larger alliances.

PIL’s fleet is made up of around 130 vessels, which support flexible routing for full container loads, project cargo, and reefer shipments. The company emphasizes frequent sailings, transshipment efficiency, and integrated logistics that include last-mile support and inland container depots. Its infrastructure supports time-sensitive deliveries and scalable supply chain operations for a wide range of industries, including textiles, agriculture, industrial equipment, and consumer packaged goods.

Beyond its shipping network, PIL has adopted a long-term sustainability framework. This includes investing in cleaner engines, retrofitting vessels for improved fuel efficiency, and aligning operations with carbon reporting standards. The company is also actively modernizing its fleet with advanced ship designs that accommodate multiple cargo types on a single journey.

Digitally, PIL has made significant progress by introducing tools that enable container tracking, automated documentation, and real-time visibility. These capabilities enhance operational planning and customer experience, especially for businesses that rely on agile logistics. With its flexible service configuration and independent ownership, PIL offers a strong alternative for shippers looking for customizable, reliable, and regionally focused container transport.

General Information

Tools Offered

PIL Container Tracking

Track PIL containers seamlessly using the tracking number or BL. Get detailed journey logs, including port calls and customs updates.

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PIL Sailing Schedule

Explore PIL’s ocean route schedules spanning Asia, Africa, and the Middle East. See voyage planning and frequency of departures.

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PIL Empty Return

Simplify container returns by accessing PIL’s network of return locations, rules, and return deadlines.

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PIL Vessel Tracking

View PIL vessel locations in real time. Receive alerts on delays, rerouting, and next port arrival.

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Frequently Asked Questions (FAQs)

• Does PIL offer specialized cargo handling for oversized or hazardous goods?

  Yes, PIL provides tailored solutions for out-of-gauge (OOG) and hazardous cargo. The company offers specialized equipment and compliance support to safely transport cargo that exceeds standard dimensions or falls under dangerous goods regulations.
• How does PIL support customers during port congestion or vessel rerouting?

  PIL maintains a dedicated operations team that proactively communicates with customers during delays. They provide timely updates, suggest alternate port arrangements, and offer container diversion support when necessary to reduce disruptions.
• Can I integrate PIL’s tracking data into my internal systems?

  Yes, PIL supports API-based integration for container tracking and sailing schedules. Businesses can embed this data into their own TMS or ERP platforms for seamless monitoring and automated alerts.
• What kind of customer support services does PIL provide?

  PIL offers multi-channel customer support through regional offices, email, and phone. Services include shipment booking assistance, documentation help, tracking inquiries, and real-time issue resolution from local agents.
• Does PIL operate any in-house logistics or terminal services?

  In select regions, PIL operates inland container depots (ICDs) and collaborates with port operators to streamline cargo movement. These value-added services are designed to reduce dwell times and improve cargo throughput.
• Is there a mobile app available for PIL customers?

  PIL offers a mobile-friendly interface through its website, and in some regions, customers can access shipment tracking and sailing schedules via partner mobile apps integrated with PIL services.
• How does PIL support SMEs or smaller shippers?

  PIL offers flexible booking sizes, competitive short-sea rates, and simplified documentation processes tailored for small and mid-sized exporters/importers, particularly in Southeast Asia and Africa.
• Does PIL provide customs clearance or brokerage services?

  While PIL itself does not offer customs brokerage, it partners with licensed clearing agents in key markets to assist customers with clearance documentation, duties, and regulatory compliance.