Infor Nexus comparative review

An Overview of Infor Nexus

Infor Nexus, with its global reach, offers a cloud-based platform designed to empower businesses of all sizes with a holistic approach to supply chain management. Their suite of integrated solutions aims to boost efficiency and transparency across your entire supply chain network. While Infor Nexus boasts a robust feature set, a thorough evaluation is essential to determine if it aligns with your specific needs.

Infor Nexus

Infor Nexus delivers a comprehensive set of functionalities through several key modules:

  • Infor Nexus Procure: Connects businesses with a network of verified suppliers, streamlining sourcing and price discovery.
  • Infor Nexus Track: Provides real-time shipment visibility across various transportation modes, including road, air, and ocean.
  • Infor Nexus Logistics: Offers a feature-rich Logistics Management System (LMS) for warehouse management, route optimization, and workflow automation.
  • Infor Nexus Transport: Connects businesses with a vast carrier network, facilitating efficient freight rate comparison and shipment booking.
  • Infor Nexus 3PL: Caters to Third-Party Logistics providers by providing tools for warehouse management, inventory control, and order fulfillment.

Customer Reviews on Infor Nexus

Infor Nexus’ cloud-based platform offers a powerful suite of supply chain management solutions designed to optimize operations for businesses of varying sizes. Here’s a closer look at Infor Nexus’ strengths and potential areas for improvement based on user reviews gleaned from platforms like G2 and Capterra:

Infer Nexus 1

Strengths of Infor Nexus

  • Enhanced Visibility with Infor Nexus Track: A core strength of Infor Nexus is real-time shipment tracking across all transportation modes. This grants end-to-end visibility, allowing users to pinpoint the exact location of their goods at any given time. However, some reviewers recommend expanding beyond basic location data.
  • Unified Platform for Streamlined Operations: Infor Nexus offers a unified platform encompassing procurement, tracking, logistics management, transportation management, and solutions specifically designed for 3PLs. This integrated approach can significantly streamline operations by eliminating the need for multiple, disconnected software solutions.
  • Scalability to Accommodate Growth: Infor Nexus’ modular architecture allows businesses to adopt specific functionalities they require and add on additional modules as their needs evolve. This scalability is particularly valuable for businesses experiencing growth or those with fluctuating logistics needs.

Potential Areas for Improvement

  • Expanding from Basic Location Tracking: Some reviewers felt Infor Nexus’ tracking data lacked granularity. While users can see shipment location, features like estimated arrival time (ETA), potential delays, or customs clearance milestones would be beneficial. This transparency enables proactive shipment management and informed planning. Integrating with carriers for real-time ETAs, congestion alerts, and predictive delay notifications alongside tracking events would provide a clearer picture of the shipment’s journey

  • Implementation Complexities: A recurring theme in user reviews is the challenge associated with initial Infor Nexus implementation. A streamlined onboarding process with dedicated support staff could significantly improve the user experience and minimize disruption during the transition phase.
  • Customization Limitations: While Infor Nexus offers a comprehensive set of features, some users report limitations in tailoring workflows to address highly specific business needs. Enhancing the platform’s customizability would allow businesses to leverage Infor Nexus’ functionalities in a way that perfectly aligns with their unique processes.
  • Integration Concerns: A few users encountered challenges integrating Infor Nexus with existing ERP systems. Robust API integrations and readily available technical support are crucial for ensuring a seamless flow of data between Infor Nexus and other enterprise software solutions.


After exploring Infor Nexus’ offerings and potential areas for improvement, let’s delve into key features a comprehensive logistics management platform should possess to address these gaps and deliver an exceptional user experience.

Proactive Service Platform: Traditional features like shipment tracking and document management are no longer sufficient. Today’s software needs to be intelligent, offering features like real-time disruption alerts based on global events impacting logistics, proactive cost management, automated shipment tracking, advanced cost analysis insights for informed decision-making, and supplier risk management to proactively navigate logistic uncertainties.

Onboarding: A clean and intuitive interface with clear navigation and easy-to-understand functionalities minimizes training time for new users and reduces the overall learning curve. Further, a streamlined onboarding process with comprehensive training materials, readily available tutorials, and dedicated customer support ensures a smooth transition for new users.

Enhance Configurability for Tailored Workflow Management: A platform should allow businesses to configure workflows at a granular level within each module. This could include customizing data fields, defining approval processes, and automating specific tasks based on pre-defined triggers. Alongside this, offering a catalog of pre-built templates for common industry-specific workflows can be a valuable time-saving feature with the ability to modify these templates as per the users’ needs.

Ensure Seamless Integrations with Existing Systems: A platform should offer robust and well-documented API integrations with a wide range of popular ERP systems and other business

Prioritize Robust Support and Implementation Teams: A successful logistics management platform goes beyond software features. Invest in a provider with dedicated support and implementation teams. These experts ensure a smooth onboarding process, provide ongoing technical assistance, and offer customization expertise to optimize your workflows for long-term success.

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