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About DHL Cargo and Courier Tracking Software

DHL cargo tracking is more convenient than ever with our DHL freight tracking tool. For DHL container tracking in real-time, enter your Master / House AWB/tracking or booking number, and our tracking system will instantly display the live location of your DHL shipment. DHL International GmbH (DHL) is an international courier, package delivery, and express mail service, which is a division of the German logistics firm Deutsche Post. The company delivers over 1.5 billion parcels per year. The company was primarily interested in offshore and intercontinental deliveries, but the success of FedEx prompted its own intra-US expansion starting in 1983. DHL Express shares its DHL brand with business units such as DHL Global Forwarding and DHL Supply Chain.

Other Shipping Lines

With real-time, 100% visibility of all shipment modes - Ocean, Air, NVOCC, Courier, and Road - our Container Tracking software empowers data-driven cost savings.

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Frequently Asked Questions

  • How can I track my DHL shipment?

    To track your DHL shipment, simply visit the DHL Tracking solution page on the website, enter your tracking number, and click the 'Track' button. You'll see the current status and location of your package, along with the estimated delivery date.
  • How do I find my DHL tracking number?

    Your DHL tracking number is typically found on your shipment receipt, shipping confirmation email, or directly from the sender. It is a unique sequence of 10 digits or a combination of letters and numbers.
  • How long does it take for DHL to deliver a package?

    Delivery time for DHL packages varies based on the service chosen, destination, and other factors. DHL Express offers delivery within 1-3 business days worldwide, while DHL eCommerce and DHL Global Mail services may take longer.
  • Can I track a DHL shipment without a tracking number?

    Tracking a DHL shipment without a tracking number is not possible through the DHL Tracking solution page. We recommend contacting the sender to obtain the tracking number or reaching out to DHL customer service for assistance.
  • What does it mean when my package is marked as 'Exception'?

    If your package status shows 'Exception,' it means that there is a delay or issue with your shipment. This could be due to an incorrect address, customs clearance, or other unforeseen circumstances. For more information, contact DHL customer service with your tracking number.
  • How do I change the delivery address for my DHL shipment?

    To change the delivery address for your DHL shipment, you'll need to contact DHL customer service directly. Be prepared to provide your tracking number and the new address information. Please note that changes may result in additional fees or delays.
  • Why is my DHL tracking not updating?

    DHL tracking information may not update immediately or may experience occasional delays. If your tracking has not updated for more than 24 hours, contact DHL customer service with your tracking number for assistance.
  • How do I contact DHL customer service?

    You can contact DHL customer service through their website, by phone, or via social media. Visit to find the appropriate contact information for your country or region.
  • What should I do if my DHL package is lost or damaged?

    If your package is lost or damaged, contact DHL customer service immediately. Be prepared to provide your tracking number, shipment details, and a description of the issue. DHL will investigate and provide further instructions on how to proceed.
  • What are DHL Export Services, and how do they work for outbound international express delivery?

    DHL Export Services is a suite of outbound international express delivery solutions offered by DHL to cater to various shipping needs, including documents and parcels. These services provide time-sensitive, efficient, and reliable shipping options for businesses and individuals sending packages internationally. Key features of DHL Export Services include:
    • Global reach: DHL Export Services provides shipping to over 220 countries and territories worldwide.
    • Time-definite delivery: Depending on the chosen service, packages can be delivered within 1-3 business days, ensuring timely delivery of critical shipments.
    • Door-to-door service: DHL picks up your shipment at your location and delivers it directly to the recipient's address, offering a hassle-free experience.
    • Customs clearance: DHL manages the customs clearance process, ensuring smooth and efficient import and export procedures.
    • Shipment tracking: Customers can track their shipments using the DHL Tracking solution page or receive updates via SMS or email.
    • Optional value-added services: DHL offers additional services like shipment insurance, Saturday delivery, and delivery signature options to enhance the shipping experience.
    To use DHL Export Services for outbound international express delivery, simply prepare your package, select the appropriate service level, and schedule a pickup or drop it off at a DHL Service Point. You will receive a tracking number to monitor your shipment's progress until it reaches its destination.
  • What are the various DHL time-critical and emergency delivery services available?

    DHL offers a range of time-critical and emergency delivery services to cater to urgent shipping needs. These services ensure your shipments reach their destinations within the shortest possible timeframes:
    • DHL SameDay Jetline: This service offers emergency next flight out delivery for extremely urgent shipments. Your package is delivered within the shortest possible time using the next available flight, ensuring the fastest delivery possible.
    • DHL SameDay Sprintline: With DHL SameDay Sprintline, your shipment is delivered via an emergency dedicated vehicle within the shortest possible time. This service is ideal for urgent ground transportation requirements.
    • DHL Express 9:00: This time-critical service ensures delivery on the next possible day by 9:00 a.m. It's an excellent choice for shipments that require early morning delivery.
    • DHL Express 10:30: If you need your shipment delivered by mid-morning, choose DHL Express 10:30. This service guarantees delivery on the next possible day by 10:30 a.m.
    • DHL Express 12:00: For shipments that must reach their destination by noon, DHL Express 12:00 offers delivery on the next possible day by 12:00 noon.
    • DHL Express Worldwide: This time-sensitive service delivers your package by the end of the next possible day, making it a reliable choice for shipments that require prompt delivery.
    • DHL Express Envelope: Designed specifically for time-sensitive documents weighing up to 10 oz/0.6 lbs, DHL Express Envelope ensures delivery by the end of the next possible day.
    Please note that availability and delivery times may vary based on destination and other factors. Consult DHL's service offerings for your specific location to determine the best option for your shipping needs.
  • Which maritime shipping giants operate extensively within the USA?

    The United States boasts a robust maritime sector, and DHL has been a significant player in this arena. While DHL is globally recognized for its express logistics services, its ocean freight division also plays a crucial role in the USA. The presence of online tracking services for DHL on GoComet emphasizes the carrier's significance in the U.S. maritime industry. DHL's dedication to timely deliveries and customer satisfaction is unparalleled. GoComet's tracking feature for DHL further enhances transparency and efficiency in ocean freight.