In the vast landscape of the shipping industry, where the numbers reach into the billions, eCommerce has emerged as the powerhouse, contributing to over 57% of total retail sales. For brands navigating this dynamic space, efficient shipping solutions have become more than a necessity. In the realm of medium-sized enterprises, those handling a substantial monthly shipment volume of 1000 or more, the complexity amplifies. Managing cross-country logistics with 4-9 different shippers can pose a significant challenge, particularly when real-time shipment tracking is essential.
Recognizing the pivotal role of seamless logistics in customer satisfaction, any eCommerce business aiming for excellence must forge alliances with top-tier shipment tracking systems. The realization dawns upon the most successful eCommerce entrepreneurs that the customer experience is an ongoing journey, extending far beyond the point of purchase. Amidst this journey, numerous opportunities arise to captivate and connect with customers, and it all commences with the adoption of a robust delivery tracking system.
According to recent statistics, businesses utilizing advanced shipment software have witnessed a staggering 30% increase in operational efficiency. It’s not just about software; it’s about intelligent business doings.
What is a Shipment Tracking Software?
So, what exactly is shipment tracking software? In its essence, it’s the brain behind your logistics operations. It’s the intelligent conductor orchestrating the movement of your goods from point A to point B seamlessly. In an era dominated by Artificial Intelligence (AI), shipment tracking software is the ally that saves us time and paves the way for intelligent business practices. This shipment tracking system facilitates faster order processing and automates functionality. This means that previously complex manual tasks can now be performed quickly with the help of machine learning, APIs, and other tech-driven shipping solutions.
In the not-so-distant past, all we had was a tracking code a glimpse into the whereabouts of our precious packages. Fast forward to today, and the evolution is remarkable. No longer do we settle for mere glimpses; we demand to know each and every update about our shipments. Let’s break down the different kinds of tracking available in 2024.
1. Basic Tracking Code
Once upon a time, a tracking code was the only beacon of hope for businesses and customers alike. It provided a basic sense of where the package might be, but it left much to the imagination.
2. Real-Time Tracking
The advent of real-time tracking revolutionized the game. Now, businesses and customers can receive instant updates on the exact location of their shipments, eliminating the guesswork and enhancing overall visibility.
3. Condition-Based Tracking
Beyond location, we now have the ability to track the conditions of our shipments. From temperature to humidity and even shock, condition-based tracking ensures that products arrive in optimal condition.
4. Customer-Facing Tracking
In the age of transparency, businesses can now share tracking data directly with customers. This level of visibility not only builds trust but also improves customer relationships.
Why Visibility Matters to Consumers ?
Supply chain visibility and real-time shipment tracking satisfy customers’ desire for transparency, offering them peace of mind. When customers have access to real-time tracking information, they can plan accordingly, ensuring they’re home to receive the order or adjusting in the event of any delays. It’s about giving them control.
In the absence of real-time order tracking, customers may experience delivery anxiety without even realizing it. Real-time tracking alleviates concerns about the timely arrival of their orders. Even if a delay occurs, having that information in hand allows them to take control of the situation.
Consumers have become accustomed to “Amazon-like” tracking even for the smallest order. The absence of such tracking feels like neglect. Not providing real-time updates sends a message that once customers have invested in your business, you are no longer invested in their experience.
Knowing the exact location, velocity, and progress of high-value shipments in real-time creates higher value than current methods. Consumers expect the “Amazon-like” tracking experience for all orders, regardless of size. Armed with better data, businesses can manage inventories, right-size fleets, and make more accurate delivery promises to customers. The transition to real-time information is not just a technological shift; it’s an imperative for growth.
Choosing the Right Shipment Tracking Software
With the plethora of options available, choosing the right shipment tracking software can be a daunting task. Here’s a guide to ensure you make the best decision for your business:
Before diving in, assess whether the software seamlessly integrates with your existing systems. It’s about harmony, not disruption. Choose a solution that effortlessly blends with your current operations.
Data Security Measures
In an era where cyber threats loom large, prioritize shipment tracking software equipped with state-of-the-art data security. It’s about safeguarding your logistics data from potential breaches.
Opt for a solution that can grow with your business. Cloud-based apps are particularly advantageous, offering scalability without limits. Your data usage should be able to expand seamlessly.
Not everyone in your team is a tech expert. Choose a software solution with a user-friendly interface. It’s about efficiency, not complexity.
Benefits of Using Shipment Tracking Software
Now that we’ve covered how to choose the right shipment software let’s explore why investing in this technology is a game-changer for your business:
Shipment tracking software streamlines your logistics operations, leading to a substantial increase in overall efficiency. Manual tracking becomes a thing of the past, saving time and resources for more strategic endeavors.
Bid farewell to compiling tracking excels from vendor emails. Shipment tracking software provides real-time data that’s auto-updated on your shipments, eliminating the need for manual tracking by your teams.
Automated Customer Updates
Your customers no longer need to anxiously wait for updates. With shipment tracking software, they receive automated updates on their shipments directly to their inbox and WhatsApp. It’s about keeping them in the loop effortlessly.
Improved Customer Relationships
By sharing tracking data directly with customers, you achieve unprecedented transparency. It’s not just about the product; it’s about building trust and fostering stronger relationships with your customer base.
Top 8 Shipment Tracking Software in 2024
Why Choose GoComet?
In a sea of options, GoComet stands out as a reliable choice for intelligent shipment solutions. Here’s why:
All Carriers in One Place
Imagine having the ability to track all your shipments with any and every carrier on a single dashboard. GoComet makes this a reality.
No More Manual Tracking
Say goodbye to manual tracking for your teams. Get real-time data auto-updated on your shipments without the hassle of compiling tracking excels from vendor emails.
Automated Updates to Your Email and Mobile
Receive automated updates on your shipments straight to your inbox and WhatsApp. It’s about staying informed effortlessly.
Improved Customer Relationships
Enable unprecedented transparency by sharing tracking data with your customers for their specific shipments. It’s not just tracking; it’s about building better relationships.
One-Step Tracking with Multiple Benefits
Key in the Master Bill Of Lading/Airway Bill number and carrier name to instantly track and trace the movement of your shipment on a single dashboard. It’s about simplicity with multiple benefits.
In the ever-evolving landscape of e-commerce, intelligent shipment tracking software is not just an option; it’s a strategic imperative. The ability to track, trace, and optimize your logistics operations has a direct impact on your bottom line. As we navigate the complexities of modern business, choosing the right shipment tracking software becomes a decision of paramount importance. It’s about embracing technology that aligns with your business’s intellect, ensuring a seamless journey from warehouse to doorstep.
Thank You for Reading Till the End
Your commitment to enhancing your understanding of intelligent shipment solutions is commendable. As a token of appreciation, here’s a free tracker for you to track your shipment right away. Click to embark on a journey of seamless logistics. Happy tracking!