GoComet was featured in G2’s Spring 2023 reports across multiple categories to earn ten badges. Included with Leader badges in three categories, High Performer badges are two awarded to the single, highest-ranking company in the category: two Best Support badges and three Easiest to do Business with badges testify that GoComet is your best partner for the supply chain management.
GoComet’s continued leadership badges in the supply chain category
We have again been recognized as a Leader in the following three categories this quarter:
- Supply Chain Visibility
- Freight Management
- Transport Management Systems (TMS), with an excellent rating of 4.6 out of 5 stars.
Within the Freight Management category, GoComet was also awarded High performer badges in the mid to small market for having the highest customer satisfaction score. As a result of the company’s customer-centric approach, 100% of users are satisfied with the product workflow.
“Quick and easy consolidation tools for your freighting and tracking. one of the best platforms to manage our hundreds of RFQs monthly. No human intervention in the process. Functions are straightforward, and results are transparent. All important documents are recorded digitally and can access at any time.”
– Md Rafhanuddin S, Head of Shipping (review on G2)
Providing the best support in the industry
GoComet distinguishes itself from other companies in the industry by placing a strong emphasis on providing exceptional customer support services. This is evident in their customer-centric approach. They offer round-the-clock assistance and employ highly trained support agents to ensure a smooth post-deployment experience, even on weekends. These practices reflect in the quarterly G2 reports, which attest to their commitment to delivering top-notch customer support. GoComet received a quality support score of 98% and 99% in the former and later categories, respectively.
“We like GoComet’s user-friendly module and platform and its ability to customize functions tailored to our organizations’ needs and their customer support team.”
– Danny M, Director of Operations, NURA, USA (review on G2)
Easiest to do business within the industry
In terms of ease of doing business, GoComet is the industry leader. The company received the Easiest to Do Business award in both the overall and small-business categories.
GoComet has been awarded the best scores under each parameter, such as:
- Ease of Admin (97%)
- Ease of doing business (99%)
- Ease of setup (96%)
- Ease of use (94%)
Parameters are calculated based on various user journeys from pre-deployment through post-subscription. They include perspectives of all user types like project admin, active users and key decision makers, indicating how GoComet products are an agile, user-friendly, and one-for-all-needs platform.
GoComet’s products and services are user-friendly and easy to use. With a focus on simplicity, GoComet has created a platform that is easy to navigate, making it easy for customers to get the job done quickly and efficiently. Whether managing freight, tracking shipments, or managing supply chain visibility, GoComet makes it easy for customers to get the job done.
“GoComet has helped our export and import teams gather quotations, negotiate with forwarders, and track shipments quickly and efficiently. It has removed our dependency on multiple email threads and ensured all communication is centralized in one place, which helps locate information faster and make more informed decisions.”
– Stuti B, Special Project Manager, Filatex (review on G2)
What is G2, and why do G2 reviews matter?
G2 is one of the world’s largest tech marketplaces. Businesses rely on G2 to discover and review the technologies and platforms they should use to optimize their business. G2 helps 80 million people make smarter software decisions based on authentic user reviews every year.
The G2 platform allows only verified users to share authentic experiences and feedback on featured technologies and B2B software. Their closely moderated process involves numerous steps to avoid bias. For example, G2 does not include or publish reviews from current or former employees. And, unlike many “review” publications, a software company cannot influence their G2 ratings through a monetary exchange – all of G2’s data and ratings are based solely on users’ experiences with the technology and the companies providing them.
Every quarter, G2 assesses and tracks the overall performance of companies listed on the platform and releases comprehensive reports for each type of software. The newly released Spring 2023 reports detail the performance, reviews, ratings, and scores of all the companies on G2 as of March 2023.
Transform your supply chain with GoComet
At GoComet, we’ve collaborated with over 250 industry-leading enterprises, including big names like Unilever, Glenmark, and Motul. Our partnership has helped them achieve remarkable double-digit growth in optimizing freight, gaining unmatched visibility, and enhancing supply chain transparency.